Vanessa
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Articles
Recent activity by Vanessa-
How to export transaction reports
Admins have the ability to create and export custom transaction reports using the Export button on the Transactions page. 1. Log on to https://app.corpcard.linkbank.com2. In the LINKBANK IMPACT Car...
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How to add a memo and missing receipts to a transaction [user]
Users can filter the transactions with missing receipts and upload them directly from their dashboard. 1. Log on to https://app.corpcard.linkbank.com2. Navigate to the Transactions page on the side...
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How to add a memo and missing receipts to a transaction [admin]
Admin users can filter the transactions with missing receipts and upload them directly from their dashboard. 1. Log on to https://app.corpcard.linkbank.com2. Navigate to the Transactions page on th...
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How to set up automatic payments
Admin users can set up automatic payments for each billing cycle. 1. Log on to https://app.corpcard.linkbank.com2. On the side menu, click on your company name, then choose Company Settings. 3. Se...
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Contacting Customer Support
LINKBANK is dedicated to finding a solution to meet your banking needs. There are several ways to contact us. LINKBANK IMPACT Card SupportCall (844)-228-2833 to speak to a representativeAvailable M...
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Why am I not receiving the verification email?
If you're not receiving the verification email, it could be due to several reasons: Network Traffic: Sometimes, due to network congestion, emails might be delayed. Please wait for at least 30 minut...
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How to add a bank account for ACH payments
Admin users can add their bank account for ACH payments directly from their dashboard. 1. Log on to https://app.corpcard.linkbank.com2. On the left panel, click Statements. 3. Click Make Payment. 4...
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How do I allow transactions from a merchant?
If you notice transactions with a particular merchant are being repeatedly denied, we can add the merchant to an "allowlist." This will only help transactions go through under the following conditi...
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Why was my card transaction declined? [admin]
There could be various reasons for a declined card transaction, and below are some of them:exceeding your credit limita suspected fraudulent transactiona hold placed by the merchantunsupported tran...
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How to update the ACH payment information
The Admin of the LINKBANK IMPACT account can update the ACH payment information. Here are the steps to update it: 1. Log on to https://app.corpcard.linkbank.com2. On the Dashboard, click Make Payme...